Some anti-virus software may incorrectly report issues from CaseWare products and prevent the applications from functioning. If you are experiencing these issues, ensure you have updated your anti-virus software to the latest upgrades and service packs.
If you are still encountering issues with your anti-virus software and CaseWare products, we suggest adding exceptions to your anti-virus for the following file extensions and executables:
Working Papers | Also if you have SmartSync |
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For other issues relating to your anti-virus software, contact the anti-virus vendor.